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Technical Support |
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In Sportstil, we believe that the policy on the sensitive area of technical support provides the healthy link between the company and the consumer.
A relationship should not be based only in words but in sincerity and mostly, in action.
So, through this website we hope we will cover all your questions or doubts you may have on this issue, especially if you are looking for a purchase via the internet.
Here is the policy on warranties and techical support from all the companies that you will find in this site:
Cardiofit - Alpine - Pro Supra (for all products)
2 years warranty on motor and spare parts.
Tunturi (for Motorized Treadmills).
15-20 years warranty on motor and frame.
3-4 years on spare parts.
Tunturi (for Crosstrainers and Bikes)
15 years warranty on frame.
3 years warranty on spare parts.
Bremshey (for Motorized Treadmills)
15 years warranty on motor and frame.
2 years warranty on spare parts.
Kettler (for all products).
3 years warranty on motor and spare parts.
Reebok (for Motorized Treadmills).
3 years warranty on motor and spare parts.
Reebok (for Crosstrainers and Bikes).
2 years warranty on motor and spare parts.
BH Fitness (for Motorized Treadmills).
10 years warranty on motor and frame.
3 years warranty on spare parts.
BH Fitness (for Crosstrainers).
10 years warranty on frame.
3 years warranty on spare parts.
Pegasus - Proteus (for all products).
2 years warranty on motor, and spare parts.
*5 year warranty on motor concerning the following models:
Pegasus 1500D/1550E/1600E and Spirit XT175/XT275/XT375.
Life Care (for massage chairs).
2 years warranty.
Life Care (Massage products).
1 year warranty.
DKN
2 years warranty on motor and spare parts.
** The company undertakes the repair of Motorized Treadmills that are not purchased by the physical or online store.
Contact us for more information.
*** The guarantee does not cover the following cases:
1. When the device is used for business purposes such as gyms, psysiotherapy centers, etc.
2. When an unauthorized person has been trying to restore a possible damage.
3. When the damage comes from poor assembly (from the consumer), improper electrical installation eg cut cable, poor adaptation of parts, changes in trends PPC network.
4. Parts damaged by fault of the user as broken plastic parts, poor maintenance, incorrect or incomplete lubrication, damage caused from the product's movement.
If you need a further clarification on anything from the above, please call 210-6852381 (127).
We will be glad to help you.
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